1. Shipping Coverage

  • We currently deliver to West Malaysia only.
  • Refilled Cylinder delivery is available within Klang Valley only.

2. Shipping Fee

  • Delivery Fee is RM8 flat for orders below RM200.

3. Shipping Duration

  • Your orders will usually be processed within 2-3 business days (Klang Valley), 3-5 business days (outskirt of Klang Valley/outstation) after payment is confirmed.
  • If order is placed on Saturday/Sunday or Public Holiday, order will be processed on next business day. 
  • Please provide a full and complete address. Short or incomplete address may cause delays.

4. Shipment Tracking

  • Copy your tracking number received via email, check your parcel status at Skynet (12 digits), or ABX (10 digits).

5. Shipping Services

  • We are currently using Skynet and ABX courier services.

6. Shipping Policy & Disclaimer

  • We are responsible for your new purchase until it reaches the 3rd party Courier Service hub. Once package leaves our hands, it is completely out of our control.
  • Please contact the courier's customer service to track your item.

7. Exchange and Refund Policy

  • We DO NOT accept refunds after order has been made.
  • Message us by email within 7 DAYS of receiving you order with your order number and reason you would like to exchange your order. 
  • Exchange can only be made if item inside is damaged - caused by manufacturing defects, and not caused by courier during transit.